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FAQ


Where do I lookup my order status?

Login to view your order here.

When will I receive my item?

A: As each order is custom printed to your specifications, orders shipped within the U.S. will arrive in 7-14 days. Orders shipped outside of the U.S. will arrive 21-25 days. You can check the status of your order by logging in here and viewing your order information. You may also contact us via the blue Facebook messenger button at the bottom of the page.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?

A: Yes, we can send shipments to PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

Do you collect VAT and customs charges?

A: We ship all international orders DDU (delivered duty unpaid), and we do not collect VAT (value added taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Can I expedite my shipping?

A: At this time we do not offer expedited shipping. 

Can I cancel my order?

A: Call us or send us an email within 24 hours with your order details and we’ll issue you a full refund. NOTE: We are unable to cancel orders once the printing process has commenced. Please refer to our return policy for information regarding returns and refunds.